Amazon Has Changed the Way to Look at Running a Business

The e-commerce behemoth has changed the business landscape, and copying a page or two from its playbook could give your company a boost.

Twenty years ago this year, Amazon went public. While only a fortunate few got in on that initial public offering, Amazon’s subsequent growth brought change to the masses that’s far more significant than free two-day shipping and yet another option for video streaming.

As a...

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