Sutherland Plumbing Relies on Repeat Customers

Sutherland Plumbing Relies on Repeat Customers
Ti Sutherland's entire business was built on the premise that if you keep your customers and employees happy, everything else will take care of itself.

Ti Sutherland, owner of Sutherland Plumbing in metropolitan Portland, Oregon, doesn’t sweat the competition. Sure, Portland has a substantial population base of 2.5 million, but there’s plenty of work to go around. There are also plenty of plumbers to fill the bill.

“Your...

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