Tracking program monitors location and fuel usage
Problem: Plumbing Medic in Gilbert, Arizona, needed to improve time management and accountability of their mobile workforce. Since their techs are spread out all over the Phoenix metropolitan area, they had no way to know what they were doing in between jobs. They also sought to eliminate fuel card fraud.
Solution: GPS Insight displays where technicians are and how long it will take them to get to the next job site, with access to their vehicles on easy-to-read maps with an estimated time of arrival feature. To raise employee accountability, GPS Insight established “odd-hours alerts” to notify management of unauthorized usage of company vehicles.
Result: Having the ability to locate any vehicle’s location in real time has provided better visibility and peace of mind over equipment and parts in the field. “We were able to identify one of our technicians using a company vehicle to cross states lines for personal use,” says Plumbing Medic dispatcher Tami Gurka. “We received an odd-hours alert in the middle of the night that one of our vehicles was moving in another state.” It monitors fuel usage by integrating WEX fuel card data to monitor all fuel card purchases. It also makes dispatching simple by eliminating time that would have been spent on the phone trying to figure out technicians’ current locations. “On average, I would make 150 calls per day and now I make virtually no calls because most communication is done through GPS Insight,” says Gurka. 866/477-4321; www.gpsinsight.com.