The lateral line at a Tallahassee residential property was blocked, and repeated snaking failed to clear the line. That’s when McNeill Plumbing arrived, with their Gen-Eye video inspection equipment from General Pipe Cleaners. 

McNeill’s crew ran the camera between the street and house clean-outs, and quickly discovered a baseball bat in the line. “Someone intentionally put it there,” says Special Projects Manager Keith Walker. “The Gen-Eye image was so sharp that we could clearly read the logo on the bat itself.” 

Gen-Eye systems offer plumbing and drain cleaning professionals everything necessary to troubleshoot 2- through 10-inch lines, including an on-screen distance counter, date and time stamp, voice-over unit, built-in titler and AC/DC power option. General’s self-leveling color cameras automatically keep pictures right side up, letting professionals and customers clearly follow the action through lines. Weighing just 12 pounds, the Gen-Eye SDN enhancements include a larger LCD screen, waterproof keyboard, SD recorder, heavy-duty Pelican case and Wi-Fi capability. 

With a wire and rope loop, and Gen-Eye guiding them, McNeill’s professionals removed the bat. The tedious procedure spared the property owner considerable cost and inconvenience. “We are sold on and have always used General equipment,” Walker says. 800/245-6200; www.drainbrain.com.