Ending the Paper Chase

Customized business-management software streamlines operations at Florida plumbing outfit.
Ending the Paper Chase
Here’s what the technicians at GreenTeam Service Corp. see on their cellphones when they pull up a work order. It’s called the tech mobile dashboard. Technicians can review jobs in their queue by hitting the refresh button. When the office assigns a job to the tech, the work orders show up in their mobile list. The tech then opens a work order, views the scope and address, selects the hyperlink address, and is routed to the job. Once on site, the tech selects “on site,&r

Paperwork is the bane of many plumbing companies. From technicians who have to stop at an office to pick up work orders or drop off time cards to project managers who create estimates manually, to office staffers who process invoices, this blizzard of forms and documents creates...

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