Camera Inspections Critical to Companies Gaining Customer Confidence

These two companies serve as examples of the success you can find with your drain cleaning customers by making camera inspections a routine part of every job instead of an add-on service with extra cost

Camera Inspections Critical to Companies Gaining Customer Confidence

C. Carlin Plumbing of Erie, Pennsylvania

When Chris Carlin added video inspection to his company’s lineup in 1996, it was an add-on service that cost extra for drain cleaning customers.

Now it’s just a routine part of every job.

“I want that done because it makes customers feel better knowing it has been...

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