Real-time GPS Tracking Helps Plumber Improve Customer Service

By monitoring its fleet, Papalia Plumbing & Heating keeps technicians honest, efficient and on time.
Real-time GPS Tracking Helps Plumber Improve Customer Service
Papalia Plumbing & Heating in Acton, Massachusetts, uses the Fleetmatics GPS fleet tracking system to ensure techs are on the job on time.

Papalia Plumbing & Heating in Acton, Massachusetts, implemented the Fleetmatics GPS fleet tracking system to better monitor technicians.

“It keeps them honest and efficient,” says Vicki Laake, office manager at Papalia. “We are able to zoom in if they are lost to help them...

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