Wisconsin Plumber Handles Its Fair Share of Real Emergency Calls

Wisconsin’s Frasier’s Plumbing leaves nothing to chance to protect technicians from carbon monoxide poisoning
Wisconsin Plumber Handles Its Fair Share of Real Emergency Calls
Kyle Leighton, operations and service manager at Frasier’s Plumbing, Heating & Cooling in Rhinelander, Wisconsin, demonstrates a combustion analyzer (TPI) in the company’s training room. Each of Frasier’s technicians carry an analyzer in the event of a carbon monoxide leak. (Photograph by Cory Dellenbach)

On Jan. 7, 2015, Frasier’s Plumbing, Heating & Cooling in Rhinelander, Wisconsin, received an urgent call that caught their attention immediately.

“Hello this is James … we’re having problems with our heater. Uh, it’s making really ‘moaning’ sounds ... um … the house is...

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