Plumbing Contractor Focuses on Quality Work to Keep and Attract New Business

By emphasizing workmanship, good equipment and professionalism, contractor gains a foothold in competitive market north of Boston

Plumbing Contractor Focuses on Quality Work to Keep and Attract New Business

Russell Joe Jr., owner of Quality Sewer & Drain, carries cables from his truck to the basement of a home in Peabody, Massachusetts, before checking and cleaning out its sewer line.

Russell Joe Jr. knows the value of quality work. He’s built his business around it.

“Like it says on my website, customers deserve quality work done right,” says Joe, 34, who took a rather circuitous career route before following in the footsteps of his father, Russell Joe...

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