Attitude Adjustment: Plumber Breathes New Life Into Old-School Business

Attitude, approach and perspective help a D.C. area contractor become one of the region’s preeminent problem solvers.
Attitude Adjustment: Plumber Breathes New Life Into Old-School Business
Dave Hawes communicates via two-way radio with his underground crew as he observes the operation on a laptop screen.

Like a phoenix rising from the ashes to soar once again, Environmental Pipe Cleaning of Richmond, Va., has reorganized, rebuilt, rebranded, repositioned and reinvented itself on more than one occasion. The firm, established by Harold Hawes in 1966, has seen more than its share of...

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