Teamwork Can Lead to Better Business for Your Company

Building a team can lead to building a brighter future for those in and around the plumbing industry

Teamwork. It’s what brings success to companies large and small, but it is often one of the toughest things to build.

I started thinking about this while at a camp with some youth from my church. One of the first items on the agenda was getting the youth to know one another. They had to pair into groups and complete a scavenger hunt. They couldn’t be in a group where they knew the other kids.

It was interesting to see how quickly the youth started talking and working together to try and solve the clues to finish the scavenger hunt. They looked at the clue, talked amongst themselves and went to work right away figuring it out. Just like they had known each other for years.

Why don’t we see it like that in the working world with adults? If you have a job where there is a problem you can’t figure out, do you reach out to another plumber who might know? Some of you are shaking your head no right now. Why don’t you? It is OK to ask for help, even from complete strangers.

I do see some of this happening, though, mainly through Facebook groups. Often I’ll see plumbing contractors post photos of recently completed work in these groups and ask others for opinions. Unfortunately, most of the time it turns into others bashing that work and not giving the contractor sound advice.

Let’s face it: No one knows everything, and we’re learning something new every day. Why not help those in our same industry grow and get better and also improve what others might think of plumbers?


If you want more proof of the importance of plumbers in our world, look no further than the Industry Insider column in this issue by Randy Lorge. He has traveled all over the world during his long career and has worked on his share of projects to bring clean water to people. That includes people in other countries and even right here in the U.S.

At least once a month, I receive emails from plumbers specifically telling me they want to help solve the problem of getting clean water and working plumbing to everyone. There is an easy way to do that: Start in your own community.

Find out if there are any families in your area who are in need of help, then expand to the county, then the state. If you want to expand farther, reach out to plumbing organizations and associations, and find out how you can help.


The new year is upon us. It’s time to think about what you want your company to become in 2020. If you had a great year and want to keep that going with no changes, that’s great! Good luck! If you want to improve your company, how are you going to do that?

This is the time of the year when you should be setting goals for each quarter and working on ways to accomplish those goals. Keep an eye on our Smart Business column throughout the year where we will give you tips and ideas on ways to make your company stronger.


As always, I welcome your emails and phone calls. Tell me your story of teamwork — either building a team at your company or working with other plumbing companies. Email me at

Enjoy this issue!


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