Successware Introduces New Glossaries for HVAC, Plumbing Technicians

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Successware, a business management software company for the home service industry, has launched a glossary feature online and in its mobile app designed to help technicians quickly locate key definitions related to HVAC and plumbing.

The easy-to-use format of the glossaries means there is no longer time wasted in the field searching online or calling the office for help. For apprentices and helpers who are just starting out, they can quickly look at the glossary to get the correct meaning of terms they may be hearing for the first time. They can also study and familiarize themselves with the common terms in the industry. In addition, technicians now have a convenient resource to use to communicate with their customers and help them better understand what products mean and why they are important.

Successware’s HVAC glossary includes key terms from “air conditioner” to “zoning” and everything in between. It also features indoor air quality definitions for radon, carbon monoxide, air filters and more. The plumbing glossary covers topics such as common plumbing terms, plumbing components and fixtures, plumbing tools and materials, and septic system components. The glossary is arranged into those categories, making searching for the needed words easy. 

The new glossaries are now available at and on the mobile app.


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