Perhaps a walk-around with a customer isn’t a practice you normally preach, but it could help attract — and retain — those worrywart homeowners who make your phone ring off the wall when Old Man Winter comes knocking.
Leaves have been falling, the air is cool and crisp, and we recently “fell back” on that extra hour of sleep. But now isn’t the time to lie down on the job — now is the time to pay special attention to your customers’ pipes and plumbing before you have a real issue on your hands...
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