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The Benefits of Blogging
Content
May 15, 2017
Keeping a regular blog can be especially valuable for service companies
Camera Dispels Customer Skepticism
Content
May 09, 2017
Plumber relies on sewer inspection system to answer customers’ questions with certainty
Radio Ads Build Plumber’s Brand
Content
May 04, 2017
Ed Zeitler’s recipe for effective marketing has been a combination of a catchy slogan and his children doing the radio recording
Resort Finds Significant Savings in Water Softener Upgrades
Resort Finds Significant Savings in Water Softener Upgrades
Content
April 27, 2017
Water and salt use have been down for the Southern California resort since replacing its 30-year-old system
Widespread Use of Efficient Toilets has Major Water-Saving Potential
Widespread Use of Efficient Toilets has Major Water-Saving Potential
Content
April 20, 2017
The five-state study by AWE and PMI concluded that 360 billion gallons of water could be saved per year nationwide if the replacement of non-efficient models can be accelerated
Planning for Worst-Case Scenarios
Planning for Worst-Case Scenarios
Content
April 17, 2017
Panic won’t set in when a business emergency arises if you have a solid response plan you can turn to
PEX Re-Pipes Benefit Commercial Building Renovations
PEX Re-Pipes Benefit Commercial Building Renovations
Content
April 13, 2017
Choosing a full re-pipe for an aging commercial structure over a repair can be daunting. Here are a few cases where using PEX made it easier.
Watch Out for These Nasty Employee Behaviors
Watch Out for These Nasty Employee Behaviors
Content
April 11, 2017
Backstabbing, shirking responsibilities and planting seeds of distrust should get these nightmare workers the pink slip
5 Ways To Beat Your Competition
Content
March 30, 2017
Competitors will always be there, but it’s up to you whether they impact your business
10 Tips for Hiring Millennials
10 Tips for Hiring Millennials
Content
March 29, 2017
Don’t believe the negative stereotypes you hear about the younger generation of workers
How to Help Employees Through Personal Crisis
Content
March 27, 2017
Personal matters are personal. But when they infiltrate the workplace, it's important for an employer to know how to best handle the situation.
5 Types of Curious Customers
Content
March 23, 2017
Have you ever had the feeling that you’re not alone on a job, turn around and find the customer’s entire family silently watching you? Or maybe you’ve done a job while simultaneously fielding a continuous stream of questions? Here are some tips to handle such situations.
Appearance Is the First Step in Keeping Customers
Content
March 22, 2017
Ditch the stereotypical plumber image. You’ll stand out from competitors and build a more profitable business.
Arizona Plumber Uses Classic Cars to Get Attention
Arizona Plumber Uses Classic Cars to Get Attention
Content
March 22, 2017
Plumber’s novel business approach shatters industry stereotypes, drives brand recognition
Riding out the Storm
Content
March 22, 2017
Virginia contractors prepare for the worst when hurricanes and strong storms strike
Use an 'Undercover Interview' to Weed Out Undesirable Candidates
Use an 'Undercover Interview' to Weed Out Undesirable Candidates
Content
March 22, 2017
You’ll be shocked by what another employee can discover when talking to potential hires
Leading When You’re Short on Technical Know-How
Leading When You’re Short on Technical Know-How
Content
March 15, 2017
If you entered the industry with a lot of business acumen but room to grow in the plumbing trade itself, being in a leadership position can be difficult. But it’s still possible to gain the respect of your employees.
How to Improve Employee Morale — Without Pay Raises
Content
March 06, 2017
The ability to give your employees pay increases is nice, but it's not always an option. Here are some alternative ways to keep your people happy.
New Float Switch Connection is a Game Changer
New Float Switch Connection is a Game Changer
Videos
March 02, 2017
Replacing and remounting a float connection system is now a 15-minute job with the EZconnex Float Switch Connection System from SJE-Rhombus.
Shift Your Customer Service Mindset
Shift Your Customer Service Mindset
Content
March 01, 2017
Customer service is a no-brainer tactic for creating more loyalty and higher revenue. But are you absolutely sure that you’re approaching it in the right way?