TagsStories About Customer Service

Stories About Customer Service

7 Social Media Marketing Tips for Small Business Owners
7 Social Media Marketing Tips for Small Business Owners
Content
August 12, 2014
Get social! As more businesses engage social media, and as more customers come to expect it, social media marketing is becoming less and less negotiable.
Attitude Adjustment: Plumber Breathes New Life Into Old-School Business
Attitude Adjustment: Plumber Breathes New Life Into Old-School Business
Content
August 11, 2014
Attitude, approach and perspective help a D.C. area contractor become one of the region’s preeminent problem solvers.
Learning Curve: Plumbing Franchise Devotion Creates Thriving Business
Learning Curve: Plumbing Franchise Devotion Creates Thriving Business
Content
August 11, 2014
Years after emigrating from South Africa, a Tennessee contractor finds keys to growth in a focus on customers and devotion to a franchise.
Drain Cleaner Advocates Industry Certifications
Drain Cleaner Advocates Industry Certifications
Content
July 16, 2014
Are you certified? Learn why an Oregon drain cleaner says certifications reinforce the company's industry standing.
Drain Cleaner Creates His Own Destiny
Drain Cleaner Creates His Own Destiny
Content
July 14, 2014
Slow and steady wins the race — and a new market — for a Kentucky contractor. Check out his story.
Tips for Selling a New Service
Tips for Selling a New Service
Content
May 14, 2014
Thinking of adding a new service to your drain cleaning lineup? Find out how to sell the idea to customers.
4 New Year’s Resolutions to Keep Your Business Booming
Content
January 16, 2014
Contractor Adds Onsite Installation After Subcontractor Drops the Ball
Contractor Adds Onsite Installation After Subcontractor Drops the Ball
Content
January 01, 2014
Responsive service and quality jobs at a fair price mean steady growth and a diversifying business base for Miller’s Septic.
Family Matters: Septic Pumper Stands Behind His Kinship
Family Matters: Septic Pumper Stands Behind His Kinship
Content
January 01, 2014
The most important asset Turner’s Septic Service offers customers is the family name that stands behind its work.
Your End of the Bargain
Content
February 19, 2013
Make customers happy and avoid unnecessary conflict by setting clear expectations and then meeting or exceeding them.