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Stories About
Customer Service
Growing Your Plumbing Business in a Tough Economy
Content
October 19, 2015
WWETT Show presenter says customer education and reminder cards can help plumbers increase sales
Plumber Industry News: Draincables Direct, Erickson Form Partnership
Content
October 14, 2015
Can Language Benefit Your Business?
Content
September 28, 2015
Bilingual employees help break down barriers.
Is It Time to Tackle Your To-Do List?
Content
September 23, 2015
Completing neglected tasks can help improve your overall business.
Case Study: Tracking Software Helps Plumbing Company Prevent Theft, Improve Accountability
Content
September 15, 2015
Plumber Who Saved Toddler One of Many Everyday Heroes
Content
September 08, 2015
Good Answers to Tough Customer Questions
Content
June 22, 2015
Properly handling customers’ concerns is the ticket to higher profits.
Sutherland Plumbing Relies on Repeat Customers
Content
May 21, 2015
How to Handle DIY Homeowners
Content
May 14, 2015
Be prepared with thoughtful answers when homeowners ask whether they can replace or repair their own onsite systems.
Be a True Plumbing Professional
Content
May 07, 2015
A personal approach to customer service and marketing will make your business stand out.
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