Just like in any small business environment, some plumbers too closely oversee their crews and create an uncomfortable workplace.
Valu-Rooter's Josh Halstead knows that the solution to chronic employee hiring and retention problems is to show younger generations how satisfying a trades career can be, but the execution of that isn't easy
Key ingredients include continuous feedback and explaining the "why" behind expectations
Employees who only put in the bare minimum effort, fulfilling their job requirements without going above and beyond, can create problems, such as not always meeting the high expectations of customers
It takes deliberate effort to keep even the best team committed and enthusiastic.
Connecting employees to opportunities and roles that fit their strengths makes your company more productive
Growing your bottom line doesn’t mean you have to accept customers and jobs that aren’t a good fit for you
While sharing difficult news with an employee never gets easy, there are a few guidelines that can help make the process run smoother
Adopting a 9/80 work schedule could boost productivity, attract and retain workers, and better meet customer service expectations.
Listening to your team, doing special things for them, will help build a positive company culture.