O’Connor Plumbing keeps employees happy by training and promoting from within.

If you have made yourself so important to your company that it cannot survive without you, you have not created a lasting business – you’ve just created a big job for yourself.

Maintain balance and focus on projects that get put off when the phones won’t stop ringing

Recognizing and rewarding employees is a powerful motivational and retention tool that doesn’t have to cost your business a bundle of cash

Times are changing and so should your hiring practices.

The questions you’re not asking in job interviews may be a primary reason for high employee turnover

It’s a new year. Now is the time to put pen to paper (or keyboard to computer?) to compile that employee handbook you’ve been avoiding.

With the economy on the upswing and property developers back at work in many regions, here are three simple ways to get ready for a busy year.

In-house training is unusual in the plumbing industry, but a built-in labor pool helps this plumber combat the acute labor shortage, and keeps the plumbing trade alive.