Rather than use exit interviews to glean insights from departing employees, consider taking a more proactive approach with ‘stay’ interviews
Don’t get caught up in these counterproductive practices that will hurt your company in the long term
Strategies targeted at improving the customer experience don’t have to equate to higher expenses
Even if your work is superior to a competitor’s, consumers will view you as equals if you don’t put effort into differentiating yourself with your branding. Be sure you’re putting some time into studying the competition, so that you know where you can stand out.
Linda Hudek was last featured in Plumber magazine two years ago. In the time since, she has made some improvements to her business while still staying true to what has consistently brought her success the past decade.
2020 has been a year of survival rather than long-term planning. While we’re not yet beyond the pandemic, now can still be a good time to start thinking about how to best position your business for the future.
Growth is a goal for many companies, but there is no single way to achieve it. A few business owners talk about their personal experiences growing their companies.
It’s tempting to want to please everyone and gain every customer you can, but in reality that mindset can hinder rather than help your business
Following these simple management principles will help you get the most out of your employees