Tim Redd, of Universal Plumbing in Augusta, Georgia, has been a plumber for 28 years. He and his team renovated a 1950s home, which included changing out bathroom wall fixtures, and updating pipes from copper to PEX. Redd says his goal was to get the job done quickly and safely, so that the customer could get their home back as soon as possible. Due to his past positive experiences, Redd immediately thought of using the SharkBite Universal system as an efficient, no-tools method to finish the job faster.

Larry Jones, owner and president of Universal Plumbing, says he takes pride in customer satisfaction, safety and the productivity of his crew. So, when the team mentioned the ease of SharkBite Universal, Jones was skeptical how the system would compare to traditional plumbing methods like solder or crimp. “I was not really sold on [SharkBite] initially … until we used it,” he says.

After persuading Jones to let them install SharkBite Universal, the crew was immediately impressed with the efficiency, safety and versatility of the system. “It’s a lot easier than us having to try to get into a tight space and solder. A lot of times your crimpers won’t fit in the walls. So, you use a push-to-connect fitting and it goes right together,” Redd says.

Watch the video to learn more.