Are You Measuring the Right Currency in Your Business?

Back to the E-Newsletter Archive Respect even more than money is the factor that is crucial to measure in your business operations to ensure you don’t start losing customers.

04.27.2026

Residential and commercial plumbing news for industry leading contractors, franchisees and supply houses

The Shop Is Where Better Work Begins

How shop layout, prep work, and prefabrication improve field productivity. Read more

Are You Measuring the Right Currency in Your Business?

Respect even more than money is the factor that is crucial to measure in your business operations to ensure you don’t start losing customers. Read more

The Perfect Tool for Building a Stronger, More Communicative Team

As Shelton Plumbing grew, owner Josh Shelton discovered that technical skill alone couldn’t create the culture, efficiency and teamwork he envisioned. What made the biggest difference was a behavioral assessment tool many contractors have never considered: Everything DiSC. Read more

Product News: U.S. Boiler and NIBCO

Discover cutting-edge products, technologies and solutions shaping the industry. Read more

“Those first two years were such an eye-opener. I got to go into his world and see what he did to provide for the family, the sacrifices he made. It built a bond we never had before.”

From the article: Built on Service, Strengthened by Family