Back to the E-Newsletter Archive When your most experienced technician retires, the knowledge they take with them can disrupt the whole business unless you plan now to mentor and train the next generation.
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08.12.2026
Residential and commercial plumbing news for industry leading contractors, franchisees and supply houses
Organizations Partner to Expand Call 811 Excavation Safety Messaging
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Oregon Plumbing Pro Cuts Roots and Downtime With General’s Maxi-Rooter
How to Preserve Your Best Technician’s Knowledge Before Retirement
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Invest in Your Team. Strengthen Your Future.
Product News: MiniFlex 19, SoapBank and LEED v5 Tool
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“I try to make everything perfect, make it look nicer than it really needs to be. I think that how a pipe system or water heater installation looks is part of doing a good job.”
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Boombox: house
YOU SHOULD READ
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YOU SHOULD USE
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YOU SHOULD ATTEND
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U.S. NEWS
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FOX 9 Minneapolis-St. Paul
FROM THE ARCHIVES
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Icon Survey highlights demand for human engagement in customer service interactions
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