The Return Visit Begins at the First Service Call

Back to the E-Newsletter Archive A thorough recordkeeping process is vital for service calls that require another trip.

10.05.2026

Residential and commercial plumbing news for industry leading contractors, franchisees and supply houses

Mark your calendar with upcoming conferences, expos and industry gatherings designed to keep your team connected, informed and ahead of the curve. Read more

Drain Cleaning Dangers and Safety Measures

It’s important to understand the dangers of drain cleaning and how to perform the job safely. Read more

Sponsored by: General Pipe Cleaners

The Return Visit Begins at the First Service Call

A thorough recordkeeping process is vital for service calls that require another trip. Read more

News About Rinnai America, Watts, NIBCO and IAPMO

A roundup of recent industry news for plumbing professionals. Read more

“I try to make everything perfect, make it look nicer than it really needs to be. I think that how a pipe system or water heater installation looks is part of doing a good job.”

From the article: Turning Old-School Craftsmanship and Relentless Learning into a Fast-Rising Plumbing Business