Knowing and using technology is a must in the plumbing industry, especially in the 21st century with smartphones, tablets, GPS devices and...
Entries Tagged Software
Online Exclusives
Optimize Customer Communication Through Technology
Running a successful business depends a lot on communicating well with customers, ensuring such great service that they’ll never think of calling...
Online Exclusives
Software Provides Maximum Efficiency to Increase Profitability
As a time-and-materials plumbing company, maximizing efficiency is critical to maintaining profitability at Modern Plumbing & Heating, based in Kalispell in Montana’s...
Online Exclusives
Protect Your Company’s Information From Cybercriminals
The internet empowers small businesses to compete, communicate, and collaborate like never before. Sadly, there are also some significant downsides, not least...
Editorial
Online Chat and Text Programs Making Communication Easier
SMS, often called text messaging, has been around since 1992. Since then, it has been flourishing as a communication medium between family...
Editorial
Product News - January 2021
ServiceTitan Marketing Pro softwareServiceTitan launched new marketing tools as part of the company’s Marketing Pro platform. The features equip users to generate,...
Editorial
Providing Excellent Customer Service Spurs Company’s Growth
About five years ago, plumber Chris Kreutzer got a call from a restaurant owner with a pressing problem: a waterline leak, as...
Editorial
Software Program Aids Plumbing Company in Scheduling
With one business decision, Pipe Works Services improved its customer service, increased technician’s efficiency, boosted office-staff productivity and burnished the company’s image...
Editorial
Product Focus - December 2020
Ashland Pump SW Series
The SW40, SW50 and SW75 Series from Ashland Pump are equipped with cast iron vortex impellers. The nonclogging vortex design on the fractional...
Editorial
Product Focus - August 2020
GPS/Fleet TrackingClearPathGPS Owlcam+ClearPathGPS’s dash camera solution from Owlcam+ detects impact or broken glass events when a vehicle is off. Because there’s no...
Editorial
Plumbing Company Adds Services to Keep Relevant
Not many companies could get away with calling themselves “a humble bunch of plumbers wanting to take care of your plumbing and...
Online Exclusives
3 Ways to Increase Plumbing Revenue by Texting
Wouldn’t you love an “easy button” you could press to magically grow your revenue? Magic buttons don’t exist, but the next best...
Online Exclusives
Get More Value From Your Telematics Data
It’s likely that at one time or another Kirby Yakemchuk has been in your shoes. During his 15-year career, he’s worked as an equipment...
Online Exclusives
The Pros and Cons of Field Service Management Software
There is an app for everything, including your plumbing business.
Field Service Management (FSM) software is practically a one-stop-shop that includes customer management,...















