Roto-Rooter Services Company president and chief operating officer Rick Arquilla experienced a week undercover in his own company, using the alias of...
Sewer/Drain Cleaning
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Cutting Through
For technicians at Diamondback Plumbing Services Inc. in Phoenix, Ariz., using underpowered equipment to break up heavy grease clogs in restaurant drain...
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Creating the Culture
Advanced Vacuum Services (AVS) has an impressive list of equipment. Still business manager Donna Raver says that what sets the company apart...
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Multitaskers
In the infrastructure-heavy markets where municipal and commercial cleaner Russell Reid operates, business opportunities are plentiful. To capitalize, the company, based in...
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Ever Independent
From the time he was 10 years old, Kyle Baxter worked with his grandfather cleaning sewer pipes, often using an old pumper...
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Visual Assist
The economy in Alberta rises and falls with the energy sector. After almost 30 years in business, Perry Fish, owner of Electric...
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Redneck Success
Charlie Hall may call his sewer and drain-cleaning operation a “redneck enterprise,” but there is no smirking about the way he has...
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Doubling Down
Video inspection cameras are beautiful things to Frank Canora. His belief in pipe inspections led him to open Drain Visions LLC in...
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Hometown Heroes
One of the perks of being a drain-cleaning contractor is that every now and then, maybe only once in a lifetime, you...
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Just Like a Limo
When John Perry struck out on his own 12 years ago, he saw that he could differentiate his business by providing “limousine...
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All-Purpose Performer
Clayton Holland didn’t want his drain cleaning business left out in the cold. So he brought it into the warmth of a...
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Angels of Mercy
Toilets backing up in the 40 private rooms in the east and west wings of Darcy Hall of Life Care, an assisted...
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Strength in Numbers
It’s said that timing is everything in business. And when the timing isn’t just right, all it takes is a little creativity...
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Super-Size It
What do a McDonald’s value meal and the new fleet of combo vacuum trucks at McRae’s Environmental Services Ltd. have in common?...
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Sacking Sand
Culverts clogged with sand along I-70 used to be a big problem for the Colorado Department of Transportation (CDOT). Today, work crews...
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Equipment Fitness
Thirty years ago, Bill Smith established Lincoln Sewer & Drain after losing his job as a welder. He worked briefly for a...
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Landing a Big One
Toilets backing up during Sunday services at the First Baptist Church in Harrisonville, N.J., brought custodian Chester Randall on the run.For the...


