Business/Marketing/Sales

Both technical training and sales training often overlook key aspects to the customer interaction

A franchise might have the benefit of a corporate advertising spend, but there is much independent contractors can do to increase exposure at no cost

Annual Blue Collar Report finds that parents and Gen Z are increasingly rethinking college in favor of skilled trades, driven by AI concerns, rising education costs, and the appeal of business ownership

When your most experienced technician retires, the knowledge they take with them can disrupt the whole business unless you plan now to mentor and train the next generation

Jeremy Sar built his business by learning which suppliers and brands deliver the speed and service a fast-growing plumbing business needs

Efficiently turning rookies into reliable professionals by starting them out on an organized path to success

Why your best technician is becoming your biggest problem

Your service vehicle isn't only your transportation, but also your toolbox and a rolling billboard

As workforce expectations shift, contractors who adapt their leadership, communication and mentorship styles can strengthen retention and build stronger crews

The research shows most buyers underestimate both the cost of homeownership and how quickly they'll need a home service professional they can trust

Your summer vacation reveals a lot about your company’s health and what the future might hold