Plumber’s unexpected death didn’t mean a downslide for his longtime company, as his wife and children stepped up to ensure it remained strong and on a healthy growth trajectory

Adding leak detection to your service offerings could be a way to boost profits and secure new customers for a shop that does it all

Service Awards, other special awards, are great ways to show appreciation to your team at the end of the year

You can tap into the lessons Toyota has learned sponsoring NASCAR and use them on a much smaller scale for your plumbing business

To boost sales, your plumbing team should do role-playing drills to learn how to educate your customers on products and maintenance