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Since the Ebola virus outbreak in West Africa hit the headlines, many in the wastewater industry have asked about the potential for...

You want to make more money. Good for you. And it’s good business. Here’s the problem. A customer balks at your prices....

Exact Pipe Tools Inc. has established a warranty repair and distribution center in Canada to serve its growing number of Canadian distributors....

As temps threaten to dip below freezing, it’s that time of year for plumbers and drain cleaners in cold-weather climates to take...

Choosing the right tool for the job will clear the line faster. It will also reduce your maintenance expenses caused by using...

The new water heater efficiency standards become effective April 16, 2015. Issued in April of 2010, the new regulations require higher Energy...

Try this experiment: Head to your computer or pick up your smartphone and conduct a Google search for the term “pizza.” Chances...

Bluefrog Plumbing + Drain is quickly approaching its annual goal by hitting a franchise milestone in five short months — signing 25...

It’s that time of year again! The holidays, when small-business owners face myriad challenges – a slowdown and a bit of quiet,...

Service-based businesses thrive on delivering top-notch results to customers. Delivering bad news requires quite a different skill set.“Often, news is bad only...

One of the most difficult challenges that small-business owners face today is finding, recruiting and retaining new talent, yet few have a...

For Paul Rockwell, plumbing and drain cleaning work have always been one and the same. He’s offered both services to customers the...

The Centers for Disease Control and Prevention released interim guidance for all managers and workers handling untreated sewage that might contain the Ebola virus....

In the age-old debate of manual versus automatic transmissions in commercial trucks, Brian Stroetz, vacuum truck sales representative for Western Star dealer...

When Bob Gallup purchased the Greater Indianapolis and Central Indiana Mr. Rooter territory, his business background helped him understand the importance of...

You’ve been in the drain cleaning and plumbing business for decades, so your knowledge of waterjetting and pipeline inspection equipment and business-building...

When John Baethke visited the doctor recently, he was greeted by a male nurse with a bunch of visible tattoos. And, Baethke...

If your plumbing business has become stagnant, consider diversifying. Additional services can be the key to your company’s growth.Consider septic tank pumping...

Here’s a sobering statistic: More people in the world own a cellphone than a toilet.Around 2.5 billion people lack access to the...