Since the Ebola virus outbreak in West Africa hit the headlines, many in the wastewater industry have asked about the potential for...
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Do You Know How To Price a Job?
You want to make more money. Good for you. And it’s good business. Here’s the problem. A customer balks at your prices....
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Exact Pipe Tools Inc. Establishes Warehouse and Warranty Repair Center in Canada
Exact Pipe Tools Inc. has established a warranty repair and distribution center in Canada to serve its growing number of Canadian distributors....
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Cold Climate Jetter Storage 101
As temps threaten to dip below freezing, it’s that time of year for plumbers and drain cleaners in cold-weather climates to take...
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The Drain Cleaner’s Tool Chest
Choosing the right tool for the job will clear the line faster. It will also reduce your maintenance expenses caused by using...
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Plumbing Policies: Water Heaters Expected to Get Bigger
The new water heater efficiency standards become effective April 16, 2015. Issued in April of 2010, the new regulations require higher Energy...
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Google Gods: 7 Ways to Make It to the Top
Try this experiment: Head to your computer or pick up your smartphone and conduct a Google search for the term “pizza.” Chances...
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Ready to Franchise? Check Out This New Opportunity
Bluefrog Plumbing + Drain is quickly approaching its annual goal by hitting a franchise milestone in five short months — signing 25...
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The Business Owner’s Guide to Holiday Bonuses
It’s that time of year again! The holidays, when small-business owners face myriad challenges – a slowdown and a bit of quiet,...
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Client Clash: How Do You Deliver Bad News to Customers?
Service-based businesses thrive on delivering top-notch results to customers. Delivering bad news requires quite a different skill set.“Often, news is bad only...
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#Winning: How Not To Screw Up Your Hiring Strategy
One of the most difficult challenges that small-business owners face today is finding, recruiting and retaining new talent, yet few have a...
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Balancing Act: Drain Cleaning and Plumbing Work
For Paul Rockwell, plumbing and drain cleaning work have always been one and the same. He’s offered both services to customers the...
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CDC Releases Interim Guidance For Wastewater Workers
The Centers for Disease Control and Prevention released interim guidance for all managers and workers handling untreated sewage that might contain the Ebola virus....
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Is the Manual vs. Auto Debate Over?
In the age-old debate of manual versus automatic transmissions in commercial trucks, Brian Stroetz, vacuum truck sales representative for Western Star dealer...
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Franchisee Ditches Corporate Chaos for This Well-Known Brand
When Bob Gallup purchased the Greater Indianapolis and Central Indiana Mr. Rooter territory, his business background helped him understand the importance of...
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3 Myths About Plumbing
You’ve been in the drain cleaning and plumbing business for decades, so your knowledge of waterjetting and pipeline inspection equipment and business-building...
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Do You Hire Tattoo-Covered Employees?
When John Baethke visited the doctor recently, he was greeted by a male nurse with a bunch of visible tattoos. And, Baethke...
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3 Easy Ways to Transform Your Plumbing Business
If your plumbing business has become stagnant, consider diversifying. Additional services can be the key to your company’s growth.Consider septic tank pumping...
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#WeCantWait for Worldwide Sanitation
Here’s a sobering statistic: More people in the world own a cellphone than a toilet.Around 2.5 billion people lack access to the...



















