Troubleshooting Articles

The author recounts a story from earlier in his plumbing career that provides some good lessons on how to approach a service call

The author provides some more troubleshooting and repair tips in the final installment of this four-part series

In the third article in this four-part series, the author examines the testing of thermocouples, piezos and pilot light issues

In the second article in this four-part series, the author takes a more detailed look at troubleshooting tips to determine if the root problem resides with the water tank or the gas controls

In the first article in this four-part series, the author goes through how to approach the troubleshooting process upon arrival at the customer’s home

Technology advances have given us faucets that work with a simple touch rather than the turn of a handle. What do you do when such tech starts giving you problems?

A master plumber provides advice on troubleshooting and servicing pumps

Here’s an overview on how to go about addressing customers’ water heater expansion tank problems

For your rural customers on well systems, here are some approaches to take when they run into trouble.

Be sure to remind homeowners that all traffic should be kept off the system to ensure long-term operation and performance.