It’s not uncommon for memories to be tucked away in closets or basements, seemingly safe and sound within their storage environment. Sometimes all it takes is one surprise to put them at risk, though, and that’s what happened when a repeat customer called 128 Plumbing, Heating, Cooling & Electric regarding a leaking hot-water heater.“Cardboard boxes on the floor and memories that were made 40 years ago were down there,” says Ryan Williams, general manager. The inconvenience of being without hot water and the need to deal with the mess left behind only add to the headaches. “Our office is pretty














