When Cary Hansen opened his plumbing business in Ventura, California, in 1987, he knew he wanted to offer something a little bit different than other plumbers in the area.Hansen, owner of Hansen’s Plumbing & Mechanical, decided to offer specialized services as well, including backflow testing, smoke testing and pipe freezing. This allowed the company to market to other plumbing firms in the area that didn’t offer those services.The company covers a 15- to 25-mile radius in Southern California, but the company will also serve customers in other communities as needed.Q: You said that you offer some of your services to












