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Park Lane Plumbing owner, Ann Lane, looks over the Jobber field-service management software on her computer at her home office in Sherwood Park, Alberta. Lane has found the use of the software to be easy and has helped the company become more knowledgeable to its customers. (Photo courtesy of Park Lane Plumbing)
Ann and Len Lane run their small company, Park Lane Plumbing Ltd., out of their rural home in Sherwood Park, just outside of Edmonton in the Canadian province of Alberta. But thanks to Jobber business management software, the three-person operation provides its customers with the kind of professional data management and dispatch services normally associated with large-scale, big-city plumbing outfits.“For a small business, we tend to look very professional because of Jobber,” says Ann Lane of the business, established in 1986. “The average small business that’s run from home might send out handwritten invoices and might not have good recordkeeping.
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