Scott Kuhns knew it wouldn’t be a normal run-of-the-mill job when he found out his company was the fourth one called in to try and find the cause of a sewer lateral blockage.
“We were referred to the customer by the third plumber who had been there,” says Kuhns, co-owner of R.I.C. Plumbing in Lockport, New York. “Two other companies tried to snake it. One guy got his jetter stuck, cut it off and left it in there. Another guy tried it and couldn’t get it open. The third guy came in, looked at it and referred the customer to us.”
