There is a moment of satisfaction that you get when you accomplish something that either had never been done before or nobody thought you could do it. You feel like you’re a superhero and nothing can touch you.
I imagine that is how plumbers feel when they get called to an emergency job, solve an emergency for the customer, and retain that customer for future work.
Solving those problems for customers are what drive many of you to the plumbing industry as I’ve read in many emails from our readers. You enjoy helping people and finding solutions to issues that they have














