With 32 technicians, 29 service vehicles and hundreds of tools and machines, there’s great potential for inefficiencies caused by misplaced tools at Cellino Plumbing in suburban Buffalo, New York.
Or at least there used to be. Ever since the company invested in One-Key asset-tracking technology from Milwaukee Tool, that’s no longer the case, says Lucas Cellino, co-owner and president of the company, established by his father, Tony, in 1995.
“I was a little skeptical at first,” Cellino says of the app-based, inventory management software, which technicians access via their cellphones and/or tablets. “I thought it was a neat concept that still wouldn’t
