Editorial Articles

Many companies invest heavily to improve the customer experience but sideline employees who are responsible for delivering that experience. What some business...

Pat Armbrust doesn’t know the brand of vehicle Clarence Armbrust cranked up to haul his plumbing tools after he started the family...

A few months ago, I was watching some of the summer Olympic games and saw athletes that were enthusiastic about the sports...

Opening frozen drain cleanout plugs used to be about a 50/50 proposition for Rance Okudara, a technician at Roto-Rooter of Honolulu: They...

Oct. 8 Northwest Wisconsin Plumbing Seminar, Sleep Inn & Suites Conference Center, Eau Claire, Wisconsin. Visit phcc-wi.org/plumbing-seminars/ ----- Oct. 14-17 Mechanical Service Contractors of American (MSCA) Annual Educational...

RIDGID hosts local high school students for career programRIDGID, a part of Emerson’s professional tools portfolio, hosted students from Elyria Catholic High...

Discover BrassCraft’s full PEX lineupPEX is growing in popularity for its toughness, flexibility and quick installation. BrassCraft offers a complete lineup of PEX...

In an HVAC system, any contaminants in the unit can prevent the refrigerant from doing its job correctly, and cause damage to...

Fertilizer producer replaces boilers with multiple-unit tankless water heater systems Problem: Industrial fertilizer manufacturer Wedgworth’s Inc. uses approximately 35,000 gallons of hot water daily...

Master plumber Brad Casebier probably can’t count the number of times he’s knocked over a flashlight or balanced an iPhone on his...

Sept. 13-15 Safety 2021 Professional Development Conference & Exposition, Austin Convention Center, Austin, Texas. Visit safety.assp.org ----- Sept. 14-15 Wastewater Equipment (WEQ) Fair, Nissan Stadium, Nashville, Tennessee. Visit weqfair.com ----- Sept....

Bradford White supports top snowboardcross competitor Bradford White water heaters announced its continued support for master plumber and general contractor Jonathan Cheever as he...

Discover BrassCraft’s full PEX lineupPEX is growing in popularity for its toughness, flexibility and quick installation. BrassCraft offers a complete lineup of...

Drain pumps have become popular additions in above-floor plumbing applications. However, given the higher flows that commercial and larger residential properties produce,...

Root problem eliminated on lakeside easementProblem: A neighborhood in Liberty, Missouri, had a heavily root-bound easement. Access was difficult, as the 1,280-foot line...

Cable MachinesDCD VALORThe VALOR series of drain machines from DCD (formerly Draincables Direct) is suitable for plumbers. Complete with a 1/12 hp motor, this machine has...

In sewer, storm and sanitary line cleaning, hose nozzles are an essential tool that directs pressurized water to clear out obstructions such...

Let’s face it, placing an ad in the newspaper trying to attract talent to apply for a job is not as effective...

The Urban Dictionary describes ghosting as “the act of suddenly ceasing all communication with someone the subject is dating, but no longer wishes to...