Editorial Articles

Want to make a great first impression with potential customers? Listen, deflect praise on others and treat every stranger with respect!

Here are the four reasons why you lose customers and what you can do about it

Modern world has taken away some of the best leadership qualities, and it’s time to find those again and get them back

Pull in additional revenue and customers by offering gift cards during the holiday season

Hawaiian plumber finally learned how to work on his business, not in it

Labor-saving tool makes pipe fusion a one-man job

From company name to website and other networking options, plumbers need to devote some time to marketing

Follow these five tips to ensure your company will survive and thrive into the next generation

Drivers who are held to a clear, unbiased standard perform better for the company — and themselves

Knowledge blindness could be hurting your team and business