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In this extended series regarding backflow prevention devices, basic information will be given for those who are new to the backflow industry....

Over the course of eight years running her own business and aided by advice from colleagues, Linda Hudek has developed an array...

The road map for selling a small business can be tricky to follow. And reaching your next destination — whether it’s a...

Water jetters can open up lucrative new markets and dramatically improve profitability for savvy, expansion-minded plumbers. But if used incorrectly, these expensive...

We often spend more time with our work family than our real family. I use the word “family” because we end up...

Fast and efficient waterjetting is essential to maximizing profitability and the return on investment for the jetter. Yet many contractors fail to...

National organization Plumbing Heating Cooling Contractors Association (PHCC) has been a part of Patrick Wallner’s life during much of the time he...

One of the biggest decisions for any service plumber these days is flat-rate pricing versus time-and-materials (T&M) pricing. There are strong arguments...

We've covered the jetting basics — the kinds of water jetters available and how they work. Now it’s time to home in on a critical...

Whether you have one vehicle or 100, your operators spend nearly all their time in or around their service vehicles. Often, whether or...

Do your office staff and field staff get along? If the answer is no, think about the daily stress that truth places...

Attracting and retaining skilled workers is an ongoing battle in the plumbing industry these days. And to emerge victorious from that battle,...

Boston Standard Co. in Massachusetts owns several different kinds of service vehicles. But it’s slowly transitioning to full-size Ford Transits as the...

Retired plumber Barney Smith has spent a half-century amassing an expansive collection of decorated toilet seats. The collection numbers 1,350 to date, all...

The issues surrounding water, plumbing infrastructure, and those working in the plumbing profession can be extremely varied depending on where you are...

One of the great things about being a small-business owner or manager is that you can delegate various tasks to other people...

With the company profile Plumber magazine features each month, we capture the work that contractors do through both words and pictures. When photographers...

You’re probably familiar with water jetters, even if you don’t own or operate them. Jetters provide a powerful sewer and drain cleaning...

Like any other tool for your business, effective credit card use means careful analysis and firm control. A credit card is a...