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Technicians at Matt Mertz Plumbing had their work cut out for them three years ago when they tackled a badly clogged cast-iron...

One of the most important parts of running a home-service company is finding good vendors who can supply you materials, equipment, and...

Entry into new markets can be a big help in driving growth. Take Prodigy Plumbing of Long Beach, California. Founded in 2010, the...

For years, Raymond Gray contemplated a big idea for what might be called a sewer truck on steroids. He envisioned a vehicle...

When you work here, you get a take-home van, cellphone, health care benefits and a 401K. Now be here at 8 a.m....

There is no doubt that using automation in a home-services company can be a game changer for the office staff, the customer,...

The Plastics Pipe Institute, Inc. (PPI) has announced a major update to its Building & Construction Division’s Plastic Pipe Design Calculator, a...

John Snyder credits his wife Megan with coming up with the unusual color scheme in the branding of John Snyder Plumbing &...

Let’s think psychologically for a moment about the image of people and how we judge them. Even though it is sad that we...

Root intrusion is one of the most significant problems to discover in a sewer system. Roots thrive in sewer lines because they are...

Corporate taxes take a big bite out of small businesses. With today’s high inflation rates and the threat of an economic recession,...

“I’m looking to add a trenchless pipe rehab method to my service offerings, but can’t decide between pipe bursting and CIPP lining....

I always start out using a spade cutter if it fits in the cleanout. The spade cutter will open most clogs and...

Few people will question the importance of accountability in the workplace. Establishing it, however, is an entirely different matter. But Scott Robley suggests...

Jerome Stephens tackled a big challenge nearly 20 years ago when he steered his company, called at the time A&A Plumbing in...

Pat Grogan has two partners that contribute significantly to the success of his plumbing business: the Nexstar Network and Service Titan, a...

As a small-business owner, getting sued is pretty much the last thing you want. Nevertheless, it’s a reality that you should be...

Opiew, Ochain, Okey, Cham, Awillie and Mary lost their father Chol on Nov. 24, 2021 when he was murdered in Ethiopia while visiting...

Excavation work may not be an everyday occurrence for many plumbers and drain cleaners, but when it is required on a job,...