As the owner of Plomero en Phoenix with only six employees, Armando Ramos relies on efficiency to boost profit margins.
That explains why he pays a monthly fee to have a business partner that works as hard as he does: ServiceTitan software, which to Ramos is the equivalent of having several more employees on board without paying the salaries and benefits.The business-management software, developed especially for the trades, can handle everything from dispatching, financial reporting and schedule optimization to payroll, job estimates and customer payments by credit card.“We started using ServiceTitan about five years ago,” Ramos says. “It’s definitely played a
