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Both technical training and sales training often overlook key aspects to the customer interaction

A franchise might have the benefit of a corporate advertising spend, but there is much independent contractors can do to increase exposure at no cost

See how Fiberscope’s MiniFlex 19 combines a super-flexible design, portable all-in-one controls and field-replaceable parts to tackle tight pipe inspections with ease.

New York contractor embraces tools like ServiceTitan and AI for after-hours calls, while still not losing the human touch customers appreciate

Annual Blue Collar Report finds that parents and Gen Z are increasingly rethinking college in favor of skilled trades, driven by AI concerns, rising education costs, and the appeal of business ownership

In line with 811 Day, Association of Equipment Manufacturers and Common Ground Alliance affirmed their shared goals for safe digging awareness and revealed a new initiative

When your most experienced technician retires, the knowledge they take with them can disrupt the whole business unless you plan now to mentor and train the next generation

Hands-on training helps operators match nozzle selection, water flow, pressure and travel speed to real pipe conditions for more efficient sewer cleaning

Jeremy Sar built his business by learning which suppliers and brands deliver the speed and service a fast-growing plumbing business needs

A roundup of recent industry news for plumbing professionals

Here are the latest product offerings for the plumbing industry

Continual practice of a simple, four-step process can help ensure your job sites stay safe

As workforce expectations shift, contractors who adapt their leadership, communication and mentorship styles can strengthen retention and build stronger crews

At a Great American State Fair event on the National Mall, PHCC Vice President Tony Bertolino spotlighted apprenticeships, workforce development, and the lasting impact of the plumbing and HVAC trades on America’s past and future