ContentO’Connor Builds Off Its Customer Base

O’Connor Builds Off Its Customer Base

Maryland contractor grows by offering customers a one-stop shop for plumbing services.
  • By Ken Wysocky
  • June 15, 2015
O’Connor Builds Off Its Customer Base
O’Connor Builds Off Its Customer Base O’Connor Builds Off Its Customer Base O’Connor Builds Off Its Customer Base O’Connor Builds Off Its Customer Base O’Connor Builds Off Its Customer Base

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O’Connor Builds Off Its Customer Base
Plumber Pedro Duarte of O’Connor Plumbing and Heating prepares a new dishwasher to be installed during a kitchen remodel at the Parkhill apartments in Washington, D.C. (Photography by Ryan Rayburn)

Successful contractors usually reach a tipping point where they must decide to either be content with what they’ve accomplished or keep growing. Tom O’Connor has chosen the latter. 

During the last 10 years or so, O’Connor has greatly expanded the scope of services and the...

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