I’ve always thought that it was our job to be the expert in plumbing and inform the public of everything they want to know about our trade. Now don’t get me wrong, some of our customers truly don’t care what it’s like to be a plumber. All they want is for you to be on time and fix their problem.
However, there are many of our customers that really appreciate every word that comes out of our mouth. When they listen, I like to bring up how they can save money and get some preventive maintenance done all in one
