I’ve been hearing from more and more of you that as your plumbing companies grow, you’re getting more equipment and trying to find more employees to help keep pace with the work coming in. 

That is great to hear, and it’s a positive for the industry. The addition of new team members is a critical step that can shape the future of your company and bring fresh perspectives and skills into the fold. This is an opportunity for you to enhance the capabilities of your team if you hire the right person. 

Actually, we’re introducing a new member to our “team” at Plumber magazine. Joining our team of Industry Insiders in this issue is Ken Dickerson.

Ken brings a wealth of knowledge as he teaches plumbing apprenticeship at Waukesha County Technical College in Waukesha, Wisconsin, which is near Milwaukee. In 2022, he was named  Instructor of the Year by Associated Builders and Contractors of Wisconsin. 

Welcoming Ken to the team got me thinking about how plumbing companies bring on new team members. 

STARTING RIGHT

It’s important to get those new team members started on the right path. The onboarding — or training — process is the first step in introducing new team members to the intricacies of your business. 

Beyond the standard orientation to policies and procedures, consider incorporating elements that emphasize your company’s values, mission and what makes your team a community. This sets the stage for a positive and engaging work environment, making new hires feel like valued contributors from the start.

Pairing a new team member with an experienced one will also help them navigate the nuances of your company and also provide them a way to see what you expect of your team in the field. The veteran employee can share insights, best practices and industry wisdom. 

It’s important to recognize that each new team member brings a unique set of skills and experiences to the table. Embrace diversity and encourage an environment where individuals can share their perspectives.

New team members often bring fresh perspectives that can lead to innovative solutions and improved processes. Create opportunities for brainstorming and collaboration to tap into the creativity of your team.

KEEP IT GOING

You can make veteran employees feel like new employees if you encourage educational opportunities. Continuous learning is at the heart of any thriving plumbing team. 

Develop a culture that encourages professional development, both in technical skills and soft skills. This can involve regular training sessions, workshops and access to resources that keep your team up-to-date on the latest industry trends and technological advancements. 

By investing in the growth of your team members, you not only elevate their individual capabilities but also contribute to the strength of your team.

LET’S CHAT

The addition of new team members is not just about filling roles; it’s an opportunity to enrich your team with diverse skills, fresh perspectives and a shared commitment to excellence. 

By encouraging collaboration, learning and innovation, you lay the groundwork for a dynamic team that can navigate the industry with confidence. Embrace the potential that each new team member brings, and watch your team thrive in the face of challenges and opportunities alike.

What have you done at your company that helps when you bring on a new hire? I’d like to hear your tips and suggestions. Email me at editor@plumbermag.com.