Problem: Established in 1990 by Cary and Natalie Phillips, Commonwealth Plumbing Systems has evolved into a trusted provider of plumbing services in Richmond, Virginia. Specializing in tract-housing plumbing, Commonwealth Plumbing partners with residential builders, completing around 650 new-residential projects in 2023. Jay Loving, the purchasing manager, ensures adequate inventory for rough-in and trim-out kits, emphasizing the company’s comprehensive approach to home-building services.
Solution: In May 2023, Commonwealth Plumbing made a significant switch to Dearborn TrueBlue Bath Waste Rough-In Kits from Oatey for bathtub projects. After initially using a competitor’s brand, the company embraced the superior value of Dearborn kits following a meeting with Oatey sales agent Dan Dougherty. The TrueBlue kits offer integrated test features, innovative overflow gaskets and compatibility with various finishes, aligning perfectly with customers’ preferences.
Result: Loving and his crew swiftly recognized the benefits of the kits. The tool-free features, depth adjustability, and quarter-turn overflow test plug contribute to time savings and enhanced convenience for installers. “The trim kits caught my attention right away,” recalls Loving. “One feature that stood out was the accuracy of their finishes, which match perfectly with the Moen faucets that our customers purchase from us.” 800-321-9532; www.oatey.com
