Business/Marketing/Sales

Some salespeople think that if they talk longer, they add more value or get their point across more effectively. Actually, any prospect...

When hiring back-office staff for a plumbing business, it’s tempting to go with what’s familiar. What’s more familiar than a spouse or...

Jeff Matthews always has his customers’ best interests in sight, even when it seems to harm his company’s bottom line. Like the time...

Mike worked for a medium-sized business and went to work every day happy to have a job. But he wasn’t too enthused...

As a former Navy man, Ric Rice of Perry Plumbing knows a thing or two about organization. That and a background in...

In case you haven’t been paying attention — 2019 has started. If the end of 2018 flew by in a whirl of...

Networking is kind of like going to the dentist. You know you have to do it and everyone tells you that you...

Editor’s Note: This is the second article of a two-part series looking at Google’s Local Search Ads and the effect they might...

Google’s Local Search Ads (LSAs) have rolled out for plumbers and HVAC contractors in over 70 markets, but they’re still relatively new...

Every plumber wants to grow their business. Sure, you may not want to grow in exactly the same way as the next...

It’s not unusual for people to accept a new job, then experience the employment equivalent of buyer’s remorse during the ensuing weeks...

By several measures, Jessie Cannizzaro is an outlier in the plumbing world. For starters, she’s a woman in a heavily male-dominated trade....

As the new year begins, once again it’s time to put your books in order for the tax season. And with the sweeping...

There is power in a good quote. It's incredible how a string of words and an idea can inspire millions. Of course,...

You made it through another year — 2018 is almost done and 2019 is just around the corner. Are you ready to...

Another year is drawing to a close and that means it’s time to take a step back, look at what you accomplished...

Your business is growing and it’s clear you’ll need to hire another employee or two by next spring. Have the wages you’re offering...