General

You’ll be shocked by what another employee can discover when talking to potential hires

If you entered the industry with a lot of business acumen but room to grow in the plumbing trade itself, being in a leadership position can be difficult. But it’s still possible to gain the respect of your employees.

The ability to give your employees pay increases is nice, but it's not always an option. Here are some alternative ways to keep your people happy.

Replacing and remounting a float connection system is now a 15-minute job with the EZconnex Float Switch Connection System from SJE-Rhombus.

Customer service is a no-brainer tactic for creating more loyalty and higher revenue. But are you absolutely sure that you’re approaching it in the right way?

South Carolina contractor surpasses goal, and keeps building and adding services to fit customers’ needs.

As the adage goes, it’s better to work smarter than harder. Here’s how one business owner increased profits as well as his free time.

Superior Plumbing has to maintain special certifications for three of its technicians, but the work also provides higher profit margins.

You may do a lot of your work on a tablet or smartphone, and these apps can help you streamline operations even more.

If your best candidate counters your wage offer, do you negotiate or keep interviewing?

Knowing how to do good plumbing work is one thing, but it isn’t always easy to convey those methods to your team. Here’s one strategy that’s simple to implement and can produce positive results.

For your rural customers on well systems, here are some approaches to take when they run into trouble.