Occasionally I talk to onsite installation professionals who say they’ve come out from the cab of their trusty earth mover and bought...
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Family Matters: Septic Pumper Stands Behind His Kinship
Bryan Turner sees a little of himself in his son, Brandon, when they work together in the family’s onsite installation company. “I...
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Help Wanted: Where Do You Find Qualified Plumbers?
We’re at the start of a new talent war. Ask any employer who is trying to recruit for any skilled trade and...
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Keeping the Forest and the Trees
In the rolling hills of Sonoma County, north of San Francisco and in California’s wine country, Shear Builders Inc. put in a...
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Will pulverized glass replace drainfield rock?
In Coeur d’Alene, Idaho, a nonprofit recycling group is offering up its processed glass waste to anyone who will take it, and...
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Drain Cleaning Company Employee Wellness Program Pays Off
It may be an impossible dream to get 124 people in a plumbing company to do yoga on a regular basis, but...
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Embezzlement: The Risk Goes Up in a Down Economy
The long-term embezzler is clever and intelligent. This person knows what you look at and will continually modify their behavior to hide...
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5 Easy Ways to Keep Your Employees Healthy
You take care of the machinery that runs your business. You keep your fleet well maintained with regular oil changes and tune-ups.But...
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Troubleshooting: Homeowners and Water Use Habits
A colleague and I were called to a home years ago where sewage was backing up into the basement. We investigated the...
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Big Fix: Failed Onsite System Requires Massive Overhaul
During a mandatory four-year pumpout and inspection at a three-bedroom home in Rapho Township, Pa., a service provider from Thomas H. Erb...
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Hack Into Onsite Installation With This Plumbing Pro
Attending one of the first Pumper & Cleaner Environmental Expos in Nashville, Tenn., was a turning point for Mark Hacker, co-owner of...
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Rotten Attitudes Ruin a Team: Changing the Team Dynamic
Negativity, gossip, chronic lateness, favoritism, micromanagement or a sense of entitlement pull businesses down. A clear system of accountability drives a business...
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Smartphone Apps for Skilled Trades
It’s a smartphone world. The iPhone and Android mobile phones have been around for less than a decade, yet with every day...
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Knowledge Is Power
What advice would Brian Baker, of B. Baker Construction in Noblesville, Ind., give to contractors about persevering during lean times, such as...
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Quest to be The Best
When Jeff Goldade was about 11 years old, he would reluctantly help out his father, Lyle, who owned Sewer Duck Inc., a...
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On the Waterfront
Optima Properties wanted to build a private waterfront community at Smith Mountain Lake in Union Hall, Va., and commissioned Dan Early, P.E.,...
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Directing Do-Overs
Paul McGrew got into the onsite installation business as a financial backer, not a hands-on worker. He had no plans to dig...













