General

It’s a new year. Now is the time to put pen to paper (or keyboard to computer?) to compile that employee handbook you’ve been avoiding.

Savvy customers won’t fall for your old-school advertising tactics. It’s time to embrace change.

With the economy on the upswing and property developers back at work in many regions, here are three simple ways to get ready for a busy year.

In-house training is unusual in the plumbing industry, but a built-in labor pool helps this plumber combat the acute labor shortage, and keeps the plumbing trade alive.

‘Sooner or later, you get to a point — a threshold — where you can only do so much yourself.’

Day-to-day goals — not those dreadful New Year’s resolutions — are critical. Learn how to battle the drudgery of setting them.

No, we’re not talking about posting a personal ad on Craigslist.

In 1865, the half-day rate for a plumber and assistant was $3.25 and lead sold for 60 cents per pound. But this Civil War-era invoice reveals a much bigger tale.

A trenchless technologies guru shares his secrets to leading a team of top-notch employees. How do you recognize your technicians' outstanding behavior?

These easy-to-use accounting software programs will keep you on track year-round. Take a peek, and figure out which one fits your company best.

Minnesota’s Flygare family builds a full-service excavating and installation company powered by referrals and teamwork.

Customers will cringe at your price. That’s their problem, not yours. Move on and learn how to price jobs appropriately to make a profit.