Online Exclusives That Employee Handbook Won’t Write Itself It’s a new year. Now is the time to put pen to paper (or keyboard to computer?) to compile that employee handbook you’ve been avoiding. January 12, 2015
Online Exclusives 6 Ways to Fix Your Lousy Marketing Plan Savvy customers won’t fall for your old-school advertising tactics. It’s time to embrace change. January 08, 2015
Online Exclusives Are You Geared Up for a Busy Plumbing Year? With the economy on the upswing and property developers back at work in many regions, here are three simple ways to get ready for a busy year. January 08, 2015
Online Exclusives Don't Hire Plumbers. Grow Your Own. In-house training is unusual in the plumbing industry, but a built-in labor pool helps this plumber combat the acute labor shortage, and keeps the plumbing trade alive. January 05, 2015
Online Exclusives Delegating Duties the Secret to Success for Mertz Plumbing ‘Sooner or later, you get to a point — a threshold — where you can only do so much yourself.’ January 02, 2015
Online Exclusives Game On: Bite Into These Goal-Setting Tricks Day-to-day goals — not those dreadful New Year’s resolutions — are critical. Learn how to battle the drudgery of setting them. December 30, 2014
Online Exclusives 3 Foolproof Ways to Hire the Best Secretary No, we’re not talking about posting a personal ad on Craigslist. December 29, 2014
Online Exclusives The Plumber Who Saved Washington In 1865, the half-day rate for a plumber and assistant was $3.25 and lead sold for 60 cents per pound. But this Civil War-era invoice reveals a much bigger tale. December 18, 2014
Online Exclusives Gold Star: 4 Ways to Jazz Up Your Employee Recognition Program A trenchless technologies guru shares his secrets to leading a team of top-notch employees. How do you recognize your technicians' outstanding behavior? December 18, 2014
Online Exclusives Bookkeeping Bliss: 6 Top-Rated Accounting Apps for Plumbers These easy-to-use accounting software programs will keep you on track year-round. Take a peek, and figure out which one fits your company best. December 15, 2014
Online Exclusives Excavating Brood Racks Up the Milestones Minnesota’s Flygare family builds a full-service excavating and installation company powered by referrals and teamwork. December 11, 2014
Online Exclusives Do You Know How To Price a Job? Customers will cringe at your price. That’s their problem, not yours. Move on and learn how to price jobs appropriately to make a profit. December 08, 2014