Inside the December 2019 Issue of Plumber
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![Plumbing Contractor Focuses on Quality Work to Keep and Attract New Business](https://cole-plumbermag.imgix.net/https%3A%2F%2Fwww.plumbermag.com%2Fuploads%2Fimages%2Fqualitysewerdrain_02.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=ef3878e395618a5be1ae7e3659f9c348)
Cover Story
By emphasizing workmanship, good equipment and professionalism, contractor gains a foothold in competitive market north of Boston
Product Focus
Product News - December 2019
Product News
Product Spotlight - December 2019
Product Spotlight
Calendar - December 2019
Calendar
Industry News - December 2019
Industry News
Case Studies - December 2019
Case Study
Long-Lost Leadership Qualities Not Too Far Gone
Industry Insider
Modern world has taken away some of the best leadership qualities, and it’s time to find those again and get them back
Smart Business
Here are the four reasons why you lose customers and what you can do about it
![9 Tips to Build Trust for Your Small Business](https://cole-plumbermag.imgix.net/https%3A%2F%2Fwww.plumbermag.com%2Fuploads%2Fimages%2Fpum-12-19_building_the_business_-_jeff_haden.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=6e5240ee671326d96cee5c32e11ac1cb)
Getting Down to Business
Want to make a great first impression with potential customers? Listen, deflect praise on others and treat every stranger with respect!
From the Editor
Having to wait can be a good thing when it comes to running a business, but make sure it’s not bogging you down too much
![Jobs Made Easier and Faster With Custom Storage](https://cole-plumbermag.imgix.net/https%3A%2F%2Fwww.plumbermag.com%2Fuploads%2Fimages%2F20190901_104501.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=87e16b88a21b3290745512444dc8fe09)
On the Road
Custom-built storage system transforms box truck into a sparkling-clean mobile warehouse