December 2019 Issue of Plumber

By emphasizing workmanship, good equipment and professionalism, contractor gains a foothold in competitive market north of Boston

Custom-built storage system transforms box truck into a sparkling-clean mobile warehouse

Having to wait can be a good thing when it comes to running a business, but make sure it’s not bogging you down too much

Want to make a great first impression with potential customers? Listen, deflect praise on others and treat every stranger with respect!

Here are the four reasons why you lose customers and what you can do about it

Modern world has taken away some of the best leadership qualities, and it’s time to find those again and get them back